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Each shipping date has a limited, preset number of products available.
Only the product options shown at the time of order are available.
Items in the cart are not reserved, so they may go out of stock while checking out.
Please ensure your shipping address is complete and accurate. Please notify us of any corrections as soon as possible.
You will be charged immediately upon completing the checkout process.
A confirmation email will be sent to you after completing your order. Check your spam folder if you don't see it. Hotmail/MSN/Outlook users: please add ncases.com to your safe senders' list, or emails may not get through.
All changes to your order, including SKU, quantities, address corrections, or cancellation requests, must be submitted 72 hours before shipping. Otherwise, we cannot make any changes once your order.
Cancellations requested by the customer are subject to a 4% payment processing fee. Additional foreign exchange fees may apply for payments *not in US dollars.
Refunds are made to the original payment method and usually take 5-10 business days to process.
Refunded orders cannot be reversed, and if you cancel and change your mind later, you will need to place a new order.