π¨ Upcoming EU Shipping Schedule Adjustments & Fee Updates
Caley Popoca
Upcoming EU Shipping Schedule Adjustments & Fee Updates
With new European Union customs policies taking effect on July 1st, 2026, we are proactively adjusting our logistics timeline and shipping rates. Our priority is to help our community navigate these changes smoothly, minimize transit delays, and avoid unexpected fees wherever possible.
If you are planning to pick up a new case or extra gear soon, please note the critical deadlines and schedule changes below to ensure you get the best shipping rates.
β οΈ Special Note for S5M Pre-orders (EU): We are actively shipping your S5M pre-orders ahead of schedule to ensure your packages clear customs before the new tax laws apply! If you need to update your shipping address, please let us know ASAP.
Critical Deadlines & Changes
To safely manage the transition period and prevent packages from getting stuck or penalized in transit, we are implementing the following timeline:
- β³ Order Deadline (June 25th): Place your order before June 25th at 4:00 AM CEST (10:00 AM HKT). EU orders placed before this cutoff will be shipped out immediately to clear customs under the current, more favorable regulations.
- βΈοΈ Temporary Shipping Pause (June 26th β 29th): All shipping to the EU will be temporarily paused during this window. Orders placed during these dates will experience a brief delay in fulfillment until the new systems are in place.
- π Shipping Fee Update (Starting July 1st): To account for the new flat-rate customs duties implemented by the EU, shipping fees for all orders destined for the EU will increase by $5 USD per order starting July 1st.
Affected Countries
These updates apply strictly to shipments traveling to the 27 European Union member states:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.